JDesignerPro

Mr. Matthew Keogler, Development Engineer at AutoConnect.com, recounts the story:
" At AutoConnect.com we needed to track numerous incoming emails and phone conversations.  E-mail is one of our main methods of communication with users and customers.  Our new Java apps built with JDesignerPro allow us to see up to the minute status of a customer's account and conversations. 

AutoConnect.com personnel simply use a browser to access the information which has made a huge improvement over old deployment methods."

About the Applications:
" We've deployed two systems.  First we built what we call an Information Management Dash Board for Customer Service Representatives.  JDesignerPro allowed us to include e-mail access and customer database forms in a single solution.  BulletProof's Enterprise Server handles the DB access, client deployment and scalability for us.

Second we utilized the HelpDesk module that comes with JDP.   It's a nice addition which allows AutoConnect employees to register problems, see how other problems were fixed, and allows the HelpDesk Manager to view the status of all registered problems.  Overall we saved a lot of time and money."

Environment

BulletProof JDesignerPro 3.0
BulletProof Enterprise Server
Windows NT
400Mhz Intel processors
Internet / Ethernet-based Intranet
Apache and Netscape web servers
Oracle® 8.03 via JDBC
Netscape 4.x, Microsoft IE 4.x

Hot Seat Q&A
with Matthew Keogler of AutoConnect

What is your favorite thing about JDesignerPro?

---"My favorite things about JDP are its ease of development with the visual Application Builder. It's a turn key solution, offers true cross platform clients, secure, includes integrated database access which is easy to use, and BulletProof has superior support."

How long did it take to complete the application?

---""It took about 1 month, including deployment.  I had built an application with JDesignerPro for a different firm so I from the start that it was solid enough yet easy enough to use."

How extensive was your experience with Java before starting with JDesignerPro?

---"My Java experience is average, I've had a little formal training."

What other development tools/servers did you evaluate?

---"Visual Café, PowerBuilder."

Visit AutoConnect.com

Contact Matthew Keogler